CirrusLink AI

CirrusLink AI Terms of Service

Last Updated: August 31, 2026
Note: This document is a summary adapted from a reference Terms of Service. The legally binding version requires legal review.
Contact: support@cirruslink.sg

Welcome to CirrusLink AI. The Service is operated by CIRRUSLINK PTE. LTD., a company incorporated in Singapore in 2025 ("CirrusLink AI," "we," "us," or "our"). These Terms of Service ("Terms") are a legally binding agreement between you and CIRRUSLINK PTE. LTD. regarding your use of our website at https://cirruslink.sg and related applications, networks, and services (collectively, the "Service"). By using the Service, you agree to these Terms and the CirrusLink AI Privacy Policy.

Important: These Terms include a binding arbitration provision (Section 19). Disputes are generally resolved through arbitration. You waive the right to a jury trial and to participate in class actions. Please read the full document carefully.

1. Service Overview

CirrusLink AI operates a large language model aggregation platform. Users may access third-party generative AI models ("Models") through our website and APIs.

  • We may add or remove Models at any time and do not guarantee availability of any Model.
  • Each Model is provided by an independent Model Provider. Availability and performance are governed by each Provider's Model Terms.

2. Eligibility and Accounts

2.1 Eligibility

  • You must be at least 13 years of age. If you are under 18, you must have parental or guardian consent.
  • You represent that you have not been suspended or removed from the Service and that your use complies with applicable laws.
  • If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2.2 Account Registration

  • Registration requires accurate, up-to-date contact information (such as email) and secure password management.
  • Notify support@cirruslink.sg immediately if you believe your account is compromised.
  • We support organizational accounts (managed by an Admin User for Authorized Users) and individual accounts. Authorized Users are subject to Admin-configured settings (such as prompt logging, zero data retention, and model training options).

2.3 API Credentials

  • You are responsible for maintaining the confidentiality of API keys, tokens, and other credentials ("API Credentials") and for all activity and charges under your account, except to the extent caused by CirrusLink AI's breach of these Terms.
  • We may suspend, revoke, or limit API Credentials or account access when reasonably necessary to protect the Service, users, or third parties.

3. Payment and Credits

3.1 Pre-Paid Credits and Refunds

  • Certain features require pre-paid credits ("Credits"). You will have an opportunity to review fees before payment.
  • Typical purchase limits are $5–$25,000 per transaction (subject to product pages; pending legal confirmation).
  • Refunds for unused Credits may be requested within 24 hours of purchase; after that window, unused Credits are non-refundable. Cryptocurrency payments are never refundable.
  • Platform fees are non-refundable.

3.2 Expiration and Auto Recharge

  • Unused Credits may expire 365 days after purchase (pending legal confirmation).
  • You may enable Auto Recharge to automatically add Credits when your balance falls below a threshold. You may update or cancel Auto Recharge in your account settings.

3.3 Promotional Credits

  • Free credits from promotions, trials, or similar programs ("Promo Credits") have no cash value, are non-transferable, non-exchangeable, and non-refundable.
  • If your account contains both purchased Credits and Promo Credits, we may determine the order in which they are applied.

3.4 Nature of Credits

  • Credits are not legal tender or currency, are non-transferable between accounts, and are not redeemable for cash except as expressly stated in these Terms or required by law.

3.5 Payment Processing

  • We accept payment through Stripe (USD) and Coinbase (cryptocurrency). If you pay with cryptocurrency, you represent that the source of funds is lawful.

3.6 Fee Changes

  • We will provide advance notice of fee changes. If you do not accept the changes, we may discontinue providing the Service to you.

4. Model Terms

4.1 Applicability and Acceptance

  • Accessing any Model through the Service requires compliance with that Model Provider's Model Terms (indexed on the platform).
  • You must ensure Authorized Users and customers comply as well.
  • You are responsible for reviewing Model Terms before use and determining whether they permit your intended use.

4.2 Flow-Down to Authorized Users

  • You must require Authorized Users and customers to use the Service and Models only in accordance with these Terms, platform documentation, and applicable Model Terms.
  • You are responsible for all acts and omissions of Authorized Users, including Model Terms violations.

4.3 Changes to Model Terms

  • Model Terms may be updated by Providers. Continued use after updates constitutes acceptance.

4.4 Availability

  • We do not guarantee availability of any Model. Provider uptime and data practices are described in their Model Terms.

4.5 Suspension and Termination

  • We may suspend or terminate access to a Model if we reasonably believe you, an Authorized User, or a customer has violated Model Terms, or if a Provider requires us to do so.
  • We disclaim liability for Model changes, removals, or performance issues arising from Provider actions.

4.6 Configuration and Model Selection

  • You are solely responsible for selecting Models, configuring account settings and permissions, and determining suitability for regulated, high-risk, or customer-facing use cases.

4.7 Restricted Models

  • Some Providers prohibit users in certain regions or affiliated with certain entities from accessing their Models.
  • You may not use VPNs, proxies, or other means to circumvent access restrictions. Violations constitute a material breach and may result in immediate suspension or termination.

4.8 Conflicts

  • These Terms govern your relationship with CirrusLink AI regarding the Service. Model Terms govern your relationship with Providers regarding Models.

4.9 Provider Requirements

  • We may request information, certifications, or consents to confirm Model Terms compliance. Failure to provide them may restrict access.

5. User Content

5.1 Input and Output

  • "Input" means content you submit; "Output" means results generated based on your Input.
  • You retain copyright in Input. Rights in Output are set forth in the applicable Model Terms.
  • You grant CirrusLink AI a non-exclusive, transferable, worldwide license to host, transmit, format, and use User Content solely to operate and provide the Service.
  • Where possible, we opt out of model training for Models we use; each Provider's data practices are governed by its Model Terms.

5.2 Prompt and Chat Logging (Opt-In)

  • If you opt in to prompt logging in account settings, chat logging is also enabled.
  • You grant us a perpetual, irrevocable license to store, debug, and use anonymized User Content for commercial purposes.

5.3 Storage

  • Private Prompt Storage: Revocable private storage visible only to you (or your organization's Admin).
  • Processing-Related Storage: Temporary storage for batch or high-volume processing, accessed only for operations, security, or legal compliance.
  • Retention periods vary by feature and are described in feature documentation.

5.4 Shared User Content

  • Content you make publicly available via links or comparable functionality ("Shared User Content") may be accessed by users you authorize.

5.5 Anonymized Categorization

  • Unless you opt in to prompt logging, we categorize Inputs in anonymized form for site metrics and rankings without associating them with your account.

5.6 Your Representations

  • You represent that you have necessary rights to Input and that Input does not infringe third-party rights or violate law.

5.7 Disclaimer

  • We are not obligated to edit or monitor Input but may remove content we deem violative.
  • We do not guarantee accurate reporting of request origin country to Models.

6. Prohibited Conduct

You agree not to:

  • Use the Service for unlawful purposes or in violation of Model Terms;
  • Purchase Credits with cryptocurrency from unlawful sources;
  • Create false identities, multiple accounts to bypass limits, or resell API access to build a competing service;
  • Scrape or copy Site content or bypass anti-scraping measures;
  • Infringe third-party intellectual property or other rights;
  • Compromise security, distribute malicious code, commit fraud, or transfer account access;
  • Conduct Red Teaming without prior written approval (see Section 8);
  • Assist others in any of the above.

7. Red Teaming

  • Red Teaming (prompt injection, jailbreaking, and similar adversarial testing) may violate Model Terms.
  • It is permitted only for legitimate research and with our prior written approval.
  • Unauthorized Red Teaming may result in termination of account and Model access by Providers.
  • See platform Red Teaming documentation to submit a request. We typically respond within five business days; approval is not guaranteed.

8. Termination

  • You may terminate your account by contacting support@cirruslink.sg. You remain liable for fees incurred before termination.
  • Violation of these Terms terminates access automatically; unused Credits are not refunded.
  • We may suspend or terminate accounts or the Service at any time and modify or discontinue features.
  • Except for termination for violation, remaining Credits are generally refunded within 30 days via the original payment method.

9. Privacy, DPA, and Third-Party Integrations

  • The CirrusLink AI Privacy Policy and Data Processing Agreement (DPA), if applicable, are incorporated into these Terms.
  • Third-party integrated services (such as Stripe) are governed by their own terms; we make no warranties regarding them.

10. Modification of Terms

  • Material changes affecting your rights or obligations will be notified 30 days in advance via email or in-product notice.
  • Other changes are effective upon posting. Continued use constitutes acceptance. If you disagree, stop using the Service.

11. Ownership

  • The Service and its materials (interfaces, code, data, designs, etc.) are owned by CirrusLink AI or licensors. Except as expressly authorized, you may not use the Materials.

12. Feedback

  • You grant CirrusLink AI a perpetual, worldwide, royalty-free right to use Feedback to improve the Service and develop other products.

13. Confidentiality

  • Each party will protect the other's designated Confidential Information with reasonable care, subject to legally required disclosure.

14. Indemnity

  • You will defend and indemnify CirrusLink AI and its affiliates ("CirrusLink AI Entities") against claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

15. Disclaimers

  • THE SERVICE AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
  • WE DO NOT WARRANT THE ACCURACY OR FITNESS OF OUTPUTS; regulated, medical, financial, customer-facing, and other high-risk uses require your own evaluation and human review.
  • Each Model Provider is solely responsible for its data handling, retention, training, and security practices.

16. Limitation of Liability

  • CIRRUSLINK AI ENTITIES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
  • AGGREGATE LIABILITY IS LIMITED TO THE GREATER OF FEES PAID TO CIRRUSLINK AI IN THE 12 MONTHS BEFORE THE CLAIM OR $100 (subject to arbitration exceptions in Section 19.4).

17. Governing Law

  • These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
  • Where litigation is permitted, courts in New York, NY have exclusive jurisdiction (subject to arbitration).

18. Dispute Resolution and Arbitration

  • You and CirrusLink AI agree that disputes will be resolved by binding arbitration, waiving jury trial and class actions.
  • Exceptions include small claims court, regulatory enforcement, injunctive relief, and intellectual property actions.
  • Arbitration is administered under the Federal Arbitration Act and AAA rules. Notice address: pending legal confirmation.
  • If arbitration resolves in your favor, CirrusLink AI may pay the highest of the arbitrator's award, our last written settlement offer, or $1,000 (see full Terms).
  • You may reject future arbitration changes within 30 days in writing; your account will terminate and the prior arbitration provision survives.

19. General

  • These Terms, the Privacy Policy, and the DPA constitute the entire agreement.
  • You may not assign these Terms; we may assign without notice.
  • If any provision is invalid, the remainder remains in effect. Sections 2, 4, 6, and 10–21 survive termination.
  • Model Providers are intended third-party beneficiaries of Sections 5, 6.1, 14, 16, and related provisions.

20. Electronic Communications

  • By using the Service, you consent to receive electronic communications that satisfy legal writing requirements.

21. Contact Information

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